Have Questions?

We’ve Got Answers!

How do I receive my TRIP after purchase?

Once your order is complete, your TRIP will be available directly in your Krumbs account. Just log in and you’ll find everything ready to download and enjoy. No stress, no searching—just one click away from your next adventure!

What age group are the activities designed for?

Each TRIP includes activities for kids aged 3 to 12+, with a mix of active, creative, and quiet time options to keep everyone engaged.

Do we need to book accommodations separately?

Yes, but we provide handpicked recommendations so you can choose a stay that fits your family’s needs.

Can I get a refund if we can’t go?

Since TRIPs are digital products, we unfortunately can’t offer refunds. But if you have an issue, reach out—we want you to have the best experience!

Frequently asked questions

Here Are the Most Common Questions!

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